Return & Refund Policy
Daklorllkβ’ wants every denim purchase to arrive as expected and fit comfortably into your wardrobe. The following terms explain how eligible returns, damaged items, exchanges, and refunds are handled.
Return Period
Eligible items may be returned within 30 days of delivery.
To qualify, the product must be:
-
Unworn, unwashed, and unaltered
-
Free from odors, stains, makeup, or visible wear
-
Returned with all original tags attached
-
Accompanied by valid proof of purchase
Items that do not meet these conditions may be declined or returned to the sender.
Starting a Return
Before sending an item, email:
Include your order number, the item being returned, and the reason for the request. Approved customers will receive the return instructions and applicable shipping details.
Do not send products without authorization. Unapproved packages may not be accepted or identified correctly.
Fit and Size Exchanges
For a different size or style, return the original item and place a new order. This allows the replacement product to be secured without waiting for the original return to complete.
Availability cannot be guaranteed while a return is in transit.
Damaged, Defective, or Incorrect Orders
Inspect your order shortly after delivery. Contact us promptly when an item:
-
Arrives damaged
-
Has a manufacturing defect
-
Is different from the product ordered
-
Is missing from the shipment
Provide your order number and clear photographs of the issue. After review, we may offer a replacement, refund, or another appropriate resolution.
Normal denim fading, wash variation, texture differences, and gradual softening are not generally considered defects.
Items We Cannot Accept
Returns are not available for:
-
Worn, washed, altered, or repaired garments
-
Products missing original tags
-
Items marked Final Sale
-
Gift cards
-
Personalized or custom-made products
-
Products damaged through improper use or care
Promotional items remain returnable unless clearly identified as final sale at the time of purchase.
Return Shipping
Return shipping responsibility will be explained when the request is approved.
When a confirmed defect, shipping damage, or fulfillment error is verified, Daklorllkβ’ will provide the appropriate return or replacement instructions.
Original delivery charges are generally non-refundable unless the return results from our error.
European Union Orders
Customers receiving an order within the European Union may have the right to withdraw from an eligible purchase within 14 days of delivery, subject to applicable consumer law.
Returned garments must remain unworn, unwashed, and in resalable condition with their original tags and proof of purchase.
Refund Processing
Returned items are inspected after arrival. We will email you once the return has been approved or declined.
Approved refunds are issued to the original payment method. Please allow up to 10 business days after approval for processing.
Banks and payment providers may require additional time before the credit appears on your account.
Contact service@daklorllk.com if an approved refund has not appeared after 15 business days.
Return Destination
A return must be approved before shipment. The correct routing instructions will be included in the authorization email.
MOTHER Denim Inc.
2041 E 7th St
Los Angeles, CA 90021
United States
Email: service@daklorllk.com
Phone: (323) 201-7880
Daklorllkβ’ reserves the right to refuse returns that do not meet the conditions stated in this policy.